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I love this post for its funhouse mirror effect: what Greg describes as dreary and uninspiring is what I, in contrast, find invigorating (also: EOD is back! yay!)
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Be me!
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Why does the MTA need an RFP and a special service? All they have to do is create a Twitter account for a responsible head-office assistant. New Yorkers can sign up for it and get alerts as they happen.
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I remember reading this article when it came out. Good stuff. (Linking to this blog post for the great Michael Sippey comment)